This website uses cookies to offer you a stellar browsing experience, and excellent service. We will not collect or use any personal/private data, only the information which helps to make your visits more convenient and pleasurable.
We respect the privacy rights of users and recognize the importance of protecting information. This policy explains how we collect, use, and protect personal data submitted as part of our web-based service and general use on our Site.
This Privacy Policy is not a contract and does not create any contractual rights or obligations.
Your use of the Site is governed by the Terms of Use in addition to this Privacy Policy.
We are committed to protecting your privacy. You may visit our website without providing any personal information to us. But sometimes we need information in order to provide you services that you request, and this policy explains our data policies and practices.
Information that determines the identity of an individual, such as your full name, complete financial billing address, and email address. We solely process customer data under the direction of our Members and have no direct control or ownership of the personal data. Customers are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent prior to transferring the data for processing purposes.
WE DO NOT AND WILL NOT sell any data you submit to us.
We will use it to provide you with a better user experience.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We do not sell, rent, loan, trade, lease, or otherwise transfer personal information to any third party for any purpose at any time unless you provide you prior permission, with the exception of being forced to disclose such information by law.
In the event you notice a charge on your financial statement which you are unfamiliar with, or identify as possible fraud, please contact our customer service center immediately. Agents are available to assist 24 hours a day, 7 days a week, as customer security is our top priority. Issuing a chargeback to your financial institution is time-consuming and troublesome. Contacting us will result in an immediate refund and cancellation of the membership. This will in turn result in all information being blocked in our system for any future purchases and canceling all access to the membership / content. All information will be recorded and retained in our negative usage database.
Our Customer Service Agents are available 24 hours a day, 7 days a week via chat,email and phone. They can assist with cancellations, refunds, and account questions.
Live chat is located on our support website.
Email: support@joygameplay.com
Phone: (866) 990-5468
Because of the evolving nature of technologies and the way we conduct business, we may amend this policy from time to time and will post any revisions on here. Your use of the Site after such revisions is an acceptance of such revisions.